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We will contact you the same or next business day to set up a convenient time for service. For immediate service please call us at (210) 227-8358. We offer a 10% discount off our standard rate for:
More reasons you’re safer with Shafer… ENJOY THE CONVENIENCE OF MULTIPLE PAYMENT OPTIONS When it comes time for you to pay for the finished job, you have a variety of options. Pay with cash, check, or any of the following:
AVOID “STICKER SHOCK” BY KNOWING HOW MUCH THE JOB WILL COST IN ADVANCE You should NEVER have to pay the price for slow or inefficient service. But that's exactly what tends to happen when you pay service technicians by the hour instead of by the job. Because we charge by the job, you never pay for slow or lazy technicians or for run-around time for parts and other materials. And because it's in our best interests to work as efficiently as possible, we stock our trucks with every imaginable tool and part, and train our technicians to do the job efficiently and correctly the first time around. For a service charge of $69 for air conditioning or $49 for plumbing we will dispatch a service technician who will diagnose the problem needing service and conclude what repairs are necessary and how much the repairs will cost. With your authorization, our technician will perform the necessary repairs. ENSURE YOUR FAMILY’S SAFETY WITH CLEAN, QUALIFIED, DRUG FREE TECHNICIANS When you invite a company into your home, you put yourself, your family, and your belongings in a vulnerable situation. We take this responsibility very seriously. Our technicians are subjected to a thorough screening before they are hired. We make it a point to hire only those individuals that our owners and managers would feel comfortable having in their own homes with their families. ONGOING TECHNICAL TRAINING COMBINED WITH QUALIFIED SUPERVISION AND OFFICE SUPPORT RESULTS IN THE BEST SERVICE YOU CAN GET We are committed to providing you with excellent technical service. That’s why we require our technicians to attend training sessions on a regular basis. Not only do you receive service from a trained service technician, but every technician has a highly competent and experienced field supervisor who provides valuable backup to each technician. This allows you the security of knowing that every one of our service technicians can get a second opinion about any technical question they may encounter from a highly qualified expert. Your field technician is also supported by additional back up. If a question comes up prior to performing any work for you or if a part needs to be special ordered, the technician can access this service with nothing more than a call to the office support team. When you combine these professional aspects of the company with thoroughly stocked service vehicles, state-of-the-art communication technology, family oriented and friendly service people, and thorough employment screening, you can see why we offer the best service you can possibly get. The bottom line is you’ll enjoy having our friendly and family-oriented technicians in your home. Not only are our technicians highly skilled and technically qualified, but you can count on them to act in a polite and professional manner. This includes keeping their work area clean by covering the floor where they work or walk with drop cloths, runners, or floor savers. When they are finished, they will clean up their work area so well that no one will ever know they were there. |
